CLONEBOX Privacy Policy

Effective 5 November 2026

This policy explains how GLACIER EOOD handles information in connection with CLONEBOX and its customer support.

Who is responsible for your data?

GLACIER EOOD is the controller for the personal data it handles under this policy. You can reach us at mail@n0ngames.dev or at 13 Tsar Ivan Shishman Street, Odesos District, 9000 Varna, Bulgaria.

What the game uses and why

CLONEBOX uses the headset and controller positions and inputs provided by your VR system to move your viewpoint and let you interact with the game. The game uses this input during play. GLACIER does not receive a record of your movements from the game.

The game saves chapter progress and settings on your device so you can resume play and keep your preferences. CLONEBOX does not require a separate GLACIER account or send gameplay analytics to GLACIER.

Platform services

Your device or store provider, such as Meta, may process account, purchase, device, and diagnostic data to operate its services. Platform cloud backups, where available and enabled, are governed by the provider's privacy policy and your account settings. Contact the provider for requests about data it controls.

Customer support

If you contact us, we receive your email address, your message, and any details or attachments you choose to send, such as screenshots or logs. We use that information to reply and troubleshoot. Our legal basis is our legitimate interest in providing support, or compliance with a legal obligation where applicable.

Our email and technical service providers may handle this information to operate those services. We may disclose information when required by law. We do not sell personal data. We keep support records only as long as needed to resolve your request, handle disputes, or meet legal obligations.

How to delete your data

To remove local saves and settings, use your device's app-data controls where available. If your platform keeps a cloud backup, manage that copy separately through the platform's settings or support.

To request deletion of personal data held by GLACIER, email mail@n0ngames.dev with the subject CLONEBOX data deletion. If possible, write from the address you used to contact us so we can locate the relevant correspondence. We may keep information that we are legally required to retain.

Your rights and policy updates

Depending on applicable law, you may have rights to access, correct, delete, restrict, or receive a copy of your data, or object to its use. Contact us at the email above to exercise these rights. You may also complain to your data protection authority, including Bulgaria's Commission for Personal Data Protection.

We will update this page and its effective date if our data practices change.